Every Business

Feedback & Survey chatbot template

Gather customer feedback with ratings, open-ended responses, and source tracking.

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What it asks

5 questions across the full flow

The flow opens with a welcome message, then guides every visitor through the questions below — one at a time. Options with a follow-up route visitors deeper with + flow, so people only see what applies to them.

Add booking with one step

Add a Meeting step from the quick-add bar — availability is connected once.

Every answer becomes a lead

Finished conversations are saved in your CRM with full history attached, exportable to CSV.

Edit every question and option

Open it in the builder and change anything — no if/else logic, no canvas, no code.

Chat preview — visitor side

Exactly what a visitor sees

Hi! We value your feedback. It'll only take a minute.
How would you rate your experience?
1234+1
What went well?
What could we improve?
How did you hear about us?
Social mediaFriend referralSearch engineAdvertisement+1

Full flow

Every question in the Feedback & Survey flow

This is the real template you get — open it in the builder, edit anything, and it becomes your own.

1

How would you rate your experience?

Choice
12345
2

What went well?

Text
3

What could we improve?

Text
4

How did you hear about us?

Choice
Social mediaFriend referralSearch engineAdvertisementOther
5

Your name (optional)

Text

5 chatbot templates for Every Business

6 ready-made flows you can open, edit, and publish.

View all Every Business templates

FAQ

Feedback & Survey template — questions answered

What does the Feedback & Survey chatbot template do?+

Gather customer feedback with ratings, open-ended responses, and source tracking.

Does the Feedback & Survey chatbot capture leads?+

Yes. Every answer a visitor gives is saved as a lead in your CRM with the full conversation history attached, and you can export everything as a CSV whenever you want.

Can I add appointment booking to the Feedback & Survey template?+

Yes. Add a Meeting step from the quick-add bar in the builder, set your availability once, and visitors pick a slot from your real calendar right inside the chat.

Can I edit the questions in the Feedback & Survey template?+

Yes. Open the template in the builder, edit any question or option, and add follow-up questions with + flow. There is no if/else logic to write anywhere — just questions, answers, and nested routing.

How do I publish the Feedback & Survey chatbot?+

Copy the widget code and paste it on your website, or publish a shareable link you can put in your Instagram bio, on WhatsApp, in email signatures, or in ads. Visitors chat and you get leads and bookings.

Don't let another visitor walk away without booking.

Go live tonight — copy one line of code, no credit card, no developer. Your flow starts capturing leads and booking appointments while you sleep.

Start my free trial

14 days free · No credit card needed